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      First Advantage

      Engaged Employer

      First Advantage reviews

      Call Center Manager - Anonymous employee First Advantage Employee Review

      4.0
      Nov 20, 2015
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable environment with great co workers.

      Cons

      Sr. Management was disconnected with line level employees. Middle management did not open an open mind as to how to run a call center. They only wanted to focus on the number of calls per employee

      Explore other reviews about First Advantage

      5.0
      Jun 1, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent work environment and great coworkers

      Cons

      No cons are within this company for me

      avatar
      First Advantage Response
      3w
      Thanks for leaving a review of your experience with us! We're glad to hear that the work environment is a good fit and that you're enjoying your coworkers. We hope you continue to find your time with us to be a positive experience.
      4.0
      Jun 22, 2026
      Sr. verification specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote positions work life balance direct report supervisor easy to work with

      Cons

      work can be repetitive some employees get away with doing bare minimum while others get additional assignments pay could be better

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