1.0
Apr 17, 2016
Anonymous employee
Former employee
San Diego, CA
Recommend
CEO approval
Business Outlook
Pros
Very few. Most people were good to work with, although many of the good employees god fed up and have moved to LPL or others.
Cons
Exempt employees should not be classified as exempt under Cal labor laws, as they do not supervise others, have input on hiring, reviews, discipline or have the duties of an exempt supervisor. Low wages for volume of work and little help from team supervisors. Outsourcing was awful. As others have written, brokers blame SD staff for India errors and offshore did not want to improve. Mgmt admitted it's mistake in going offshore but the problem was not 'fixed'. If you are not a favorite of sevice team managers or higher up you are forgotten. HR does noot care about employees only how to save a buck.