Good to the customers - Loan Support Specialist First Bank Employee Review

3.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

First Bank has an amazing customer service pyramid in place to ensure customers are treated with the utmost respect and provided with the best customer service. The bank's mission is to help customers realize their dreams and they strive to make those dreams a reality. If you want to be apart of that, this is a great company.

Cons

Not a lot of opportunities for back office employees to excel.

Explore other reviews about First Bank

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

good people, family like comapany, good benefits, nothing really bad to say

Cons

work hours could be a bit more flexible but its a bank and i know my manager does her best to accommodate which i appreciate

1.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay was decent and time off was okay not as great as they make it out to be.

Cons

MANAGEMENT. This whole company is like a cult. "Culture" this "culture" that. Its all about who you know and dont expect upper management to correct their branch managers because they will just tell you they are the best manager ever. Manager was a sad excuse for a leader didnt want to be bothered with managing her staff or knowing the own company systems. Its all about popularity and sucking up to management and telling them theyre right. If you dont they will make your life HELL and hide it behind a smile saying maybe theyre just too "direct" dont expect any help and if youre fine with doing all the work and not questioning things then go for it.

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