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First Citizens Bank

Engaged Employer

Good benefits but difficult raise process - Senior Sales and Service Representative First Citizens Bank Employee Review

4.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and 401k matching.

Cons

Poor raise structure. It is a battle to get any out of cycle raise even when you are recognized all the way up the leadership chain.

Explore other reviews about First Citizens Bank

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good work-life balance. Happy to work here.

Cons

Nothing that I have noticed so far.

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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