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First Citizens Bank

Engaged Employer

Better than most - Anonymous employee First Citizens Bank Employee Review

2.0
Jan 22, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are lucky to have a competent caring direct manager the job is bearable

Cons

Micromanagement Too many bosses Too much internal competition No bonuses No incentives for tellers Very low pay for tellers Constant badgering to exceed goals that will only benefit top upper management Too many tasks for one person to be able to do a quality job Consistently understaffed Can’t retain decent employees Favoritism is rampant and being part of the “Good Ole Boys Club” is a requirement to get ahead

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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