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First Citizens Bank

Engaged Employer

Avoid at all cost!! - Business Services Representative (BSR) First Citizens Bank Employee Review

1.0
Aug 5, 2021
Recommend
CEO approval
Business Outlook

Pros

The salary/ hourly rate is really competitive! In some cases higher than the market average.

Cons

Where can i start! This company remind me of mad men good old boys corporate culture. There is no room for individuality in this bank. There is a lot of racial childish undertones that's against minorities and marginalized groups. High turnover rate for employees ( if you don't perform at the highest level every month then you wont have job security). If you are black then you have to perform at the highest level in order for you to not be on the chopping blocks!! Please avoid at all cost!! The money is not worth it and new hires only last up to six months MAX! on average. I was able to last up to a year

Explore other reviews about First Citizens Bank

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

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