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First Citizens Bank

Engaged Employer

Expect the unexpected. - Regional Carflow & Business Planning Manager First Citizens Bank Employee Review

2.0
Jan 23, 2023
Recommend
CEO approval
Business Outlook

Pros

I can’t really think of any other than salary was good.

Cons

My previous employer was acquired by FCB and within a month I noticed a negative change in the trajectory. Incoming execs did not prioritize open door policy or process improvement, work load was raised and the teams became smaller because they found the smallest reasons to fire people. The overall culture was a 180 from CIT Rail and it was FCB that rolled out a Return To Office policy. I love going to the office but I was the only one there most days. It was all dependent on your manager and mine seemed to think it was a good idea for me to take a train downtown 3x a week instead of working 100% remotely like my entire team was allowed to do. I never received clean responses to some similar questions. It was dependent of your relationship with your boss essentially. Mine was a fan of me and I hope I never work with anyone like her in any capacity esp a manager. Communication within my team was not a priority for our boss, I felt like we were planets orbiting around the same sun, being her, and any type of collaborative efforts or communication regarding internal issues were not encouraged. Questions of any kind were frowned upon and worked against me so I felt restricted in expanding my skill.

Explore other reviews about First Citizens Bank

5.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent cohesive culture and an accommodating, extensive training program. First Citizens strives to deliver client-oriented service.

Cons

No parking lot. You can't expect one at most retail positions in downtown Boston.

2.0
May 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid pay, comp structure Many good co-workers/partners Some flexibility in your day-to day

Cons

Nonstop Work Little to none support/training Mediocre at best management Numbers, numbers, and numbers is all they care about Headed down the path of Chase, Wells, BofA in a bad way of growing but looking at numbers nonstop and profits so they don’t care about employees or customers.

2
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