employer cover photo
employer logo
employer logo

First Citizens Bank

Engaged Employer

So far so good - SSR - Support Services Representative First Citizens Bank Employee Review

5.0
Jan 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits Co-workers Flexibility to work certain days and or hours

Cons

Software fragmentation Too many different systems to learn about in order to do job

Explore other reviews about First Citizens Bank

5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, good money, and wonderful oerms

Cons

Male dominated, not a very well known bank on the west coast

2.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunity for learning and growth, and many people in the organization to learn from who are willing to help.

Cons

Over saturation of the market and unrealistic sales goals that are always changing make it difficult to set down stakes for the customers and team. Unlimited PTO leaves many managers picking up slack for multiple branches where other managers are rarely there, even when managers and team members out on medical leave.

See reviews by: Helpful|Rating|Date|All