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First Command Financial Services

Engaged Employer

Don't believe the hype!!!! - Financial Advisor First Command Financial Services Employee Review

1.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Your core clients are military which are great people to serve. Their training program is thorough and they teach you a lot about selling insurance. They also have great training on the Federal Employee market.

Cons

They are crooks when it comes to paying you. They will lie about how much commissions are paid to them from the companies and then give you a portion of that money. You are expected to run your business by paying for help, rent, your own taxes for about 33% of the commissions paid out plus any bonuses. You also have to pay a monthly fee to First Command for their home office support. After you leave them, they will hold any commissions that came in for the next year and then release them to you but can charge you for up to 2-5 years for any charge backs that come. I'm not sure how that is legal since they don't continue to pay after a year. You might be surprised after you thought you moved on a few years later to get charges from them. They will push whole life insurance sales because of the larger commission pay out.

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First Command Financial Services Response
7y
Please know we appreciate your willingness to share your experiences in a public forum. However, we must respectfully reject the allegations in this posting. First Command Financial Advisors are independent contractors. We seek individuals with internal drive, entrepreneurial mindsets and a desire for professional growth. We provide new Advisors with an extensive training program, as the writer of the above post clearly acknowledged, designed to equip them to succeed as independent contractors. Advisors learn how to build and grow their own business, serve new clients, and provide quality, face-to-face financial coaching. We are at all times honest and transparent in our dealings with Advisors. Furthermore, the statement about whole life insurance sales is incorrect. Our approach is not to focus on the sale of any particular type of financial product. Rather, we teach Advisors to coach our clients to become financially disciplined and confident in their pursuit of financial security by addressing the spectrum of financial issues that clients face including risk management (insurance), cash management (banking) and investments to achieve long-term goals including retirement. We are committed to a client-first culture that reflects the highest ethical standards and best practices of the financial services industry.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
4w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people in the office

Cons

Pay is not that great

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