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First Command Financial Services

Engaged Employer

NOT a Best Place to work! - Anonymous employee First Command Financial Services Employee Review

1.0
Feb 23, 2020
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

ESOP is the only pro

Cons

This used to be a fun, safe place to work. New leadership has turned the environment into a place lacking accountability at the senior leadership level. Note that the “good ole boys” club is alive and well!! If you’re not part of the club, you’re going nowhere.

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First Command Financial Services Response
6y
Thank you for sharing your perspective with us. As an employee-owned company, we are committed to creating and nurturing a positive environment. We seek to create and sustain a culture that inspires our employees and makes them feel appreciated. Encouraging feedback and constructive criticism from our employee owners is part of that commitment. We invite our employees to share their experiences so we can address any shortcomings and bring positive change to the organization. We maintain an open door policy, and we encourage employees to discuss business-related problems with their supervisors or with any members of management. Leadership development is a top priority at First Command. We are committed to the successful cultivation of new leaders through efforts that include a structured development program for managers. We pay close attention to the results of employee surveys and reviews on Glassdoor and other sites. First Command has been named one of the Best Companies to Work for in Texas by Texas Monthly, the Texas Association of Business, Texas Society for Human Resource Management and Best Companies Group. This recognition was based in large part on results of an employee survey to measure the employee experience. I will be sure to make our leadership aware of your concerns so we can continue to improve.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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