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First Command Financial Services

Engaged Employer

RUN in the opposite direction. - Anonymous employee First Command Financial Services Employee Review

1.0
Dec 4, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee stock option (eventually) Supposedly an ESOP company, but employees do not have a voice. There is an ACE committee where people can field complaints, but all complaints are sent to an employee in HR & HR decide how the issues will be handled. (Which also lets HR know who is complaining & copies of complaints are sent to their managers)

Cons

Corrupt executive leadership. Multiple sexual harassment lawsuits. HR turns a blind eye to endless complaints from employees. This company is a sinking ship. RUN. DO NOT INVEST OR BANK with this company. They willingly treat their employees like slaves. I stayed 10 years too long. Leaving this place is like leaving an abusive relationship. You keep thinking they will change and they keep beating you down and robbing you of your confidence and humanity. the doors should be closed on this business.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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