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First Command Financial Services

Engaged Employer

A wonderful place to work and develop your career. - System Administrator First Command Financial Services Employee Review

5.0
Nov 9, 2022
Recommend
CEO approval
Business Outlook

Pros

A great work environment backed by a great mission. The company and its leaders truly care about military personnel and their families, our field employees, and our home office employees. We have many events for home office employees that allow them to interface with their colleagues and step away from their desk. Because of our hybrid business model, employees that have a job that allows them to can work from home a few days out of the week. Many people that work here have been here for many, many years - this speaks volumes about the company's performance and rich culture that is so evident.

Cons

Sometimes seen as a negative, a hybrid business model means that employees are expected to come in an average of two days a week. We are also employee owned, meaning when the economy and financial market are down, bonuses suffer.

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First Command Financial Services Response
3y
Thank you for sharing your First Command experience. The mission of our company is incredibly important to our employees. They tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. As part of our commitment to our employees, we’ve implemented a flexible, hybrid work environment which reflects a meaningful balance of in-office experiences with work that can be done virtually. The results of our recent employee experience surveys underscore the value of face-to-face interactions, which allow us to develop deeper relationships and pursue greater creativity and innovation. These in-person opportunities are critical to maintaining our strong culture. At First Command, we focus on providing our employees with opportunities for professional growth and reward them through an attractive compensation and benefits program. Despite a challenging economy, we continue to offer competitive pay which is supplemented with a generous benefits package. We offer comprehensive, quality benefits that promote overall physical, emotional and financial well-being for employees their families. We offer pricing and quality that is competitive in the marketplace. In addition, as an employee-owned company, First Command offers an Employee Stock Ownership Program and this valuable retirement benefit is funded entirely by company contributions. We appreciate you taking time to share your experience.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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