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First Command Financial Services

Engaged Employer

Mission-driven and a true family - Anonymous employee First Command Financial Services Employee Review

5.0
Sep 23, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Inspirational mission, hybrid schedule, ESOP, work-life balance, reasonable expectations, effective and engaging leadership, kind coworkers, opportunities for advancement, bonus structure, base pay, paid volunteer opportunities, dress-for-the-day attire, monthly leadership updates

Cons

PTO is low, especially given the bank has more paid holidays than home office

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First Command Financial Services Response
1y
Thank you for sharing your experience with us. First Command is owned by employees through an employee stock ownership plan (ESOP) and we encourage our people to exercise their ownership by providing feedback that will help us create a positive environment for all. A key part of that positive environment is our focus on serving those who serve. Our employees and Advisors tell us that one of the most compelling elements of this career is the opportunity to serve military personnel and their families in a meaningful way. Nine out of ten First Command Financial Advisors come from the ranks of veterans and military spouses. For these Advisors, the career is about serving those who serve through face-to-face financial coaching. Our Advisors and employees always put our clients first and offer products and services in the context of a comprehensive financial plan. The result is a culture that reflects the high ethical standards and best practices of the financial services industry. Thank you for taking the time to share your experiences.

Explore other reviews about First Command Financial Services

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

Cons

Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

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First Command Financial Services Response
3w
Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Some times work is good

Cons

Some times work is bad

1
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First Command Financial Services Response
1mo
Thank you for taking the time to share your experience. We appreciate you being open about how things feel day to day. Feedback like this, both in reviews and through our employee surveys, helps us get a better picture of where we’re doing well and where we can continue to improve. Your input matters, and it’s an important part of our ongoing effort to strengthen our culture and create a better work environment for everyone. We appreciate you taking a moment to share your perspective.
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