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      First Command Financial Services

      Engaged Employer

      First Command Financial Services reviews

      Military focused Financial Company - Brokerage Operations Manager First Command Financial Services Employee Review

      3.0
      Oct 12, 2024
      Brokerage operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong mission: Mission is to support the Military's financial life. Hybrid Schedule and nice campus to work at. CEO is making the right strides and keeps employees informed.

      Cons

      Compensation can be inconsistent for the same role across the company. The focus often shifts quickly, making it feel like we’re moving from one urgent issue to the next. While the benefits improve significantly after 5 years, newer employees may find the initial offerings, such as limited PTO and no immediate retirement benefits, less competitive.

      avatar
      First Command Financial Services Response
      1y
      Thank you for sharing your perspective. Our employees and Advisors often tell us that our mission of coaching military families in their pursuit of financial security is one of the most compelling elements of a career here. We also appreciate you sharing some other benefits like our hybrid schedule and strong communication from our executives. We are evolving and keeping our people informed will be critical throughout our transformation. We will be sharing your advice to management with our executive leadership team.

      Explore other reviews about First Command Financial Services

      5.0
      May 18, 2026
      Communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      True to its core values and principles. Family oriented and encourages family & work balance. Free financial counseling! Honest, kind, respectful employees and excellent CEO

      Cons

      Lots of baby boomers who don’t want to change work processes to enhance results, but they mean well :)

      avatar
      First Command Financial Services Response
      1mo
      Thank you for taking the time to share your experience with First Command. We’re pleased to hear that our family-oriented culture, strong values, and supportive colleagues made a positive impact during your time with us. We also appreciate your feedback regarding opportunities to improve processes. We are committed to evolving as an organization, and insights like yours help inform how we continue to enhance efficiency and drive better results across the business. Your perspective is valuable, and we will share your comments with our leadership team.
      4.0
      Jun 23, 2026
      National branch advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistency, team environment, team development, annual pay raises up to maximum for your position, bonuses based on your sales

      Cons

      Pay is low compared to industry averages Some opportunity for promotions, but not many

      avatar
      First Command Financial Services Response
      5d
      Thank you for taking the time to share your experience with First Command. We appreciate your feedback and are glad to know your time with the team had a positive impact. We also appreciate your feedback on compensation and advancement opportunities. That perspective is important as we continue working to support our employees’ growth and recognize their contributions. We’ll be sure to share your comments with our leadership team.
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