2.0
Jul 9, 2016
Anonymous employee
Current employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
Good first experience in customer service and banking for someone who has never previously had any. Customers are also easy to deal with.
Cons
First Commonwealth employees and management can't help their new people learn and grow. Everyone has their own way of doing things, which means there is no one right way to do something. As well, the structure they hold is terrible. The FSS position is advertised to deal with a little bit of everything in the retail banking industry. As you attempt to learn these aspects, you're not going to have much help around you at all. Even the people who could help you are too busy making up for the company being understaffed.