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First Commonwealth Bank

Engaged Employer

The stress of carrying the world on your shoulders. - Senior Client Service Specialist First Commonwealth Bank Employee Review

1.0
Sep 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Direct supervisors are extremely knowledgeable. Fellow employees are kind and compassionate. Holiday pay, PTO (although you must earn it month to month), dental/vision, 401k.

Cons

Plans to stop Shift Differential, Health Insurance cost is a joke for part timers (as well as PTO). ***Redefining full time as 30-35 hours a week (I assume benefit cuts are next on the list). As someone else has also said, there is absolutely no work/life balance. If you sign on, you are welcoming the stress of carrying the world on your shoulders, with not much gratitude from management, you are ants to them. Sales goals are ridiculous, someone needs to do some newer & more accurate market research on this before goals are assigned to people (in my opinion they are astronomical so that the company doesn't have to pay out). It seems there are 2 major people that are the root of the problems for this company (I'm sure there are more, these are just the primary 2). One coming out of NJ with a background in cutting cost at the employees expense (or just cutting the employee), not the companies. The other being a power crazed female with a Napoleon complex (don't you ever expect a thank you from this woman.. I also don't suggest looking into her beady eyes). The company purchased a new system 1-2 years ago that was to make it easier for day to day function, like transactions, balances, restricting cards...etc. Prior to this system we used a primitive DOS like program, & about 10 others for day to day function. In losing the one program we gained about 5 more, and if you were a senior specialist or manager this went up by at least 10. I feel as though the time and effort I spent caring deeply about my customers and working as efficiently as possible each day was wasted, which was over 5 years.

Explore other reviews about First Commonwealth Bank

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and effective training

Cons

Just wasn’t the right job for me.

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First Commonwealth Bank Response
1mo
Thanks for the great review. We wish you the best on your career journey. Stop back and visit us anytime.
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff with decent be benefits

Cons

Not a very large bank by geographical standards

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