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First Commonwealth Bank

Engaged Employer

Call Center Employee - Engagement Center Specialist First Commonwealth Bank Employee Review

3.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits are comprehensive and excellent

Cons

Typical call center, worried about time, metrics, and micromanaging. Fixing customer issues all day with little help from management. Low pay

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First Commonwealth Bank Response
1y
Thank you for taking time to share your feedback. We appreciate your recognition of our customer service and dedication to improving the financial lives of our clients. We would like to hear more about your experience—please email careers@fcbanking.com to get in touch with our HR team. Alternatively, you are encouraged to have a conversation with your next level manager.

Explore other reviews about First Commonwealth Bank

5.0
Jun 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and effective training

Cons

Just wasn’t the right job for me.

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First Commonwealth Bank Response
1mo
Thanks for the great review. We wish you the best on your career journey. Stop back and visit us anytime.
4.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly staff with decent be benefits

Cons

Not a very large bank by geographical standards

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