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First Financial Bank Texas

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Terrible Work Environment - Customer Service Representative First Financial Bank Texas Employee Review

1.0
Nov 29, 2023
Recommend
CEO approval
Business Outlook

Pros

...some of the people were nice.

Cons

They monitor and micromanage every minute of your work. They tell you your pay has potential to go up quickly by getting special training in other areas but then even if you're meeting your metrics and doing well those trainings are not offered very frequently so you end up stuck at low pay. the work is mind numbingly boring and easy. They also had a terrible COVID policy. The bank and it's policies are extremely outdated as well so you're constantly dealing with things that other banks have automated.

Explore other reviews about First Financial Bank Texas

5.0
Dec 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Every single person I have worked with is very friendly and professional.The job is great and easy.

Cons

I have zero cons for this company

2.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Experience gained and customer book of business

Cons

Inability for advancement Job flexibility Incentive pay PTO not competitive Very quota driven and quick to fire if not meeting quotas. Lower level employees do the bulk of work while higher ups and management do less and get paid more. Compensation is not fair compared to other markets within the bank.

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