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First Hawaiian Bank

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Terrible Management - Teller First Hawaiian Bank Employee Review

1.0
Aug 16, 2018
Recommend
CEO approval
Business Outlook

Pros

-Benefits: Dental, Health, Vision, 401K, etc. -Starting pay was $15/hours for tellers.

Cons

-Required to work on Saturdays and 10.5 hours on Fridays. -Push for referrals. -6 month long probation period for new Tellers. -Inconsistent management styles especially in regards to procedures and policies. -Outdated software. -Lack of access to customer information that would actually enhance customer service, but held back to give more duties to other useless positions. -Terrible credit/debit card support. Required to contact other department in regards to credit card information. Connects us literally to the same department customers call, wait times to get a hold of the department could take more than 15 minutes. Personal Experience: The assistant manager at the branch I worked at was a complete joke. Incredibly difficult to work with. He was so bad, every other branch knows about him and have made negative comments about his style. No one in my branch liked him, the trainers didn't like him, everyone just tolerated him. Rather than answering your question, he would ask the same question back to you in a sarcastic way. Who does this? The policies required us to get approval from him, and he always made a big deal about it. How is this clown even a manager? He constantly harassed me and talked down to me I am surprised.

Explore other reviews about First Hawaiian Bank

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible times, supportive colleagues, Hybrid option

Cons

Salary is low and hybrid option is no longer offered.

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