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First Hawaiian Bank

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Stress - Customer Service Representative First Hawaiian Bank Employee Review

2.0
Mar 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Great health insurance.

Cons

You take an hour lunch so you can work 1 out of 5 Saturdays without overtime, so most weeks is just under 40 hours. There are alot of rules and regulations to follow and every situation is different, training on the rules and regulations was very minimal and I hear we are all learning together everyday alot. This leads to a very stressful day. Also extremely understaffed in most departments, customers are not happy with how long things take and working with newer people and "learning together"

Explore other reviews about First Hawaiian Bank

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible times, supportive colleagues, Hybrid option

Cons

Salary is low and hybrid option is no longer offered.

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