improvements in the last year - Customer Service Representative First Legal Employee Review

4.0
Aug 24, 2018
Recommend
CEO approval
Business Outlook

Pros

I have worked for the company for more then two years and I have seen managers and employees come and go. In the last year customer service department has hired a new manager kathy s. she seems to be the only person that cares about the employees, clients and the company at times she can be direct but I think its a good thing. We also have a new order entry manager denise c. and she seems to also care but I think she is still learning but I guess we all do right? With the hiring of the new managers I see that there has been a change within the customer service department in a positive way. Sitting with my coworkers I see some of them complain about management but in my opinion if I do what im supposed to do every day the local manager pretty much leave you alone.

Cons

getting to work on time

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5.0
Mar 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great flexibility and a strong leadership and support team

Cons

Getting stuck in traffic was only downside to this job

3.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Expects you to do the work assigned No micromanagement Friendly Co Workers

Cons

Stressful workload Trainers give you different regiments to follow Upper management will side with veteran employees

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