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      First Mid Bank & Trust

      Engaged Employer

      First Mid Bank & Trust reviews

      Furious customers - Customer Service Representative First Mid Bank & Trust Employee Review

      2.0
      Mar 25, 2024
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team is awesome. Ok benefits

      Cons

      Customers are furious all day every day. Processes are outdated

      avatar
      First Mid Bank & Trust Response
      1y
      Thank you for your honest feedback. We have a culture of constant improvement and feedback like yours helps us shape the way we do things.

      Explore other reviews about First Mid Bank & Trust

      5.0
      Dec 31, 2024
      Help desk technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many things for you to get experience with

      Cons

      Sometimes the days were pretty slow

      3.0
      Jan 29, 2026
      Universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      paid vacation, 8 hours of paid volunteer time

      Cons

      work saturdays, high turnover, raises are very minimal

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      First Mid Bank & Trust reviewsFirst Mid Bank & Trust Customer Service Representative reviewsFirst Mid Bank & Trust review