Pros
Still the best job in all of retail banking. Exceptional pay and benefits. You are treated with the utmost care and respect... I hope it lasts.
Cons
Noticing a STRONG shift to a more sales oriented structure. What used to be a soft sales approach is now turning into mandatory cold calling sessions. They had us go on Yelp and start dialing all of the local businesses to pitch them business lines of credit... we never used to do things like that. All of our business used to be generated off of referrals and strong reputation. Customers used to comment on how they loved not having us call them to push products on them. Looks like management has lost sight of what made FRB standout. So far it hasn't gotten too bad just yet, but the writing is on the wall. Most of us on the retail side are concerned.