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      First Student

      Engaged Employer

      First Student reviews

      Company - Customer Care Representative First Student Employee Review

      3.0
      Jan 31, 2026
      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Our management team truly looks out for their employees. When there is inclement weather, they will notify us as soon as possible that we work from home rather than come into the office, and they are very proactive with that. They do care for their staff and the wellbeing of their staff.

      Cons

      Salary could be better and being full time work from home would be great as opposed to having to go into the office a day or two a week.

      Explore other reviews about First Student

      5.0
      Dec 13, 2025
      School bus driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great part-time job for retired people.

      Cons

      Sometimes noisy and misbehaving children.

      4.0
      Jun 14, 2026
      Location safety manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Largest employer in the industry. Positive structural changes Investment in infrastructure

      Cons

      Frequently behind the wheel of a bus which limits value at position Very long hours due to need to complete work while spending significant portion of the day filling in on open routes

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