Run by absolute morons - Inbound Customer Service Representative First Student Employee Review

1.0
Feb 21, 2026
Recommend
CEO approval
Business Outlook

Pros

There used to be an ice cream truck.

Cons

Managers incapable of doing their jobs, an entire team that follows suit. If you plan on doing your job here, understand that you will get any recognition at all, unless it’s harassment by your leads. They will go behind your back for any reason they see fit, hoping you just don’t have the mental capacity to fight back after breaking your neck all day for them.

Explore other reviews about First Student

5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great part-time job for retired people.

Cons

Sometimes noisy and misbehaving children.

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Largest employer in the industry. Positive structural changes Investment in infrastructure

Cons

Frequently behind the wheel of a bus which limits value at position Very long hours due to need to complete work while spending significant portion of the day filling in on open routes

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