Very easy job - Customer Service First Student Employee Review

4.0
Jan 7, 2011
Recommend
CEO approval
Business Outlook

Pros

First Student: a unique place to work in that it is a Federally Funded Research and Development Center (FFRDC). As an FFRDC, it is a private not-for-profit corporation chartered in the public interest. (Actually, MITRE operates three FFRDCs; one for DoD, one for the FAA, and one for the Department of the Treasury).

Cons

As an FFRDC, the total number staff and the total dollar revenue than can be applied to the sponsor organizations is capped by Congress (this is true of all FFRDCs). This cap (or ceiling as it is known within MITRE) is rarely increased and when it is, it is usually by a small amount. In fact, in the mid 1990s, the ceiling was decreased in line with the declining DoD budgets which resulted in limited reductions in force (layoffs).

Explore other reviews about First Student

5.0
Dec 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Great part-time job for retired people.

Cons

Sometimes noisy and misbehaving children.

4.0
Jun 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Largest employer in the industry. Positive structural changes Investment in infrastructure

Cons

Frequently behind the wheel of a bus which limits value at position Very long hours due to need to complete work while spending significant portion of the day filling in on open routes

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