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First Watch

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First Watch reviews

Management Ruins Everything - Server First Watch Employee Review

1.0
Mar 7, 2026
Server
Recommend
CEO approval
Business Outlook

Pros

Great money at my location, ideal second job can't live off it alone but great supplemental, met some of my closest friends here, discount on food.

Cons

The managers are absolutely insane, very corporate and brainwashed, everything has a rule or a policy or something that needs to be followed even the way you hold a syurp bottle, jeans are never dark enough or too dark, vague dress code description, can't offer water but obviously guest want water, the corporate side acts like they are on your side but absolutely are not.Side work is absolutely insane

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First Watch Response
4mo
Thank you for taking the time to share this review. We’re firm believers that when you know better, you do better…so we really appreciate your feedback. We're so disappointed to learn about your experience as we strive to be “You First” in all that we do. We'd love to learn more about any experience that led you to feel like we don’t care for our employees, and it sounds like we really dropped the ball somewhere. Would you mind reaching out to us by calling our anonymous employee hotline at 844-484-8963? Thanks again, and we hope to hear from you soon.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Marketing manager
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

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First Watch Response
2w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Server/hostess
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

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First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
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