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First Watch

Engaged Employer

First Watch reviews

Could've been better, could've been worse - Food Server First Watch Employee Review

3.0
May 23, 2016
Food server
Recommend
CEO approval
Business Outlook

Pros

The people I worked with (for the most part) were pretty cool. My managers were relatively flexible with my schedule and I was usually able to get days off that I needed, provided that I gave them sufficient advance notice.

Cons

The management left a lot to be desired. I hope that this was something that was unique to our store franchise, but the turnover rate was unbelievable. In a year and a half of employment by the company, I worked under seven different managers. Working in Kentucky, you make minimum wage ($7.25) during a host shift and $2.13 base salary as a server. Tips are inconsistent, and management played favorites so when they delegated server sections, their favorites got the best tables and therefore made the best tips.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Marketing manager
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

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First Watch Response
1w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Server/hostess
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

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First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
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