Working at First Watch - Anonymous employee First Watch Employee Review

4.0
Jan 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are pretty nice perks such as: a somewhat supportive staff, the managers are moderately understandable and flexible, a nice 50% discount for yourself and a guest, discount updates on all sorts of things through perks at work, and a program that supports studying students through tuition reimbursement.

Cons

There are downsides as well such as: chaotic environment when things get hectic, staff drama at times, and heavy workload at times (there's almost always something to do and that's not all that bad- you're there to work so earn your keep it's just some days the money made doesn't feel worth the effort put in), it doesn't feel like there is much room for cross-training or moving up as new employees are hired rather than moving up/shifting around existing employees.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

avatar
First Watch Response
2w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

avatar
First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
See reviews by: Helpful|Rating|Date|All