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First Watch

Engaged Employer

First Watch reviews

Misleading and lack of training - Manager First Watch Employee Review

1.0
Jan 10, 2013
Manager
Recommend
CEO approval
Business Outlook

Pros

Having nights off. Good muffins.

Cons

Sold on so-called "focus on our people" culture. Nothing could be further from the truth. Training is a joke. No structure, no communication. Sign on if you like spending most of your day absorbing labor cost by prepping, cooking and cleaning the kitchen at the end of the day. Impatient with learning of cooking skills and expectations of progress were totally unrealistic. MIT candidates watch out. They want a COOK who has management experience not the other way around.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Marketing manager
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

avatar
First Watch Response
1w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Server/hostess
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

avatar
First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
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