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First Watch

Engaged Employer

First Watch reviews

Good company but with a few changes could make it even better! - Manager First Watch Employee Review

3.0
Dec 18, 2015
Manager
Recommend
CEO approval
Business Outlook

Pros

Great concept, morning hours only, good benefits, daily meal allowance for managers & 50% off discounts for employee meals.

Cons

Managers work in hourly roles during all there shifts in place of a cook or host so they are not able to fully manage the staff. Two week vacation time has to be used in one week intervals and only certain months of the year - which makes the other manager work alone multiple days in a row. Sick time for management is pretty much impossible so you better be okay working with a fever or a cold. Old school hand written ticketing system can be very unorganized and lead to mistakes on busy days.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Marketing manager
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

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First Watch Response
1w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Server/hostess
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

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First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
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