Working as a Server - Server/Waiter First Watch Employee Review

4.0
Aug 26, 2024
Recommend
CEO approval
Business Outlook

Pros

Good encouragement from proper management to improve and become a leader. Need to work for it and maintain company values. When “you first” practiced then positive and driving

Cons

It’s a restaurant so ups and downs are natural slower some times of the year being an opener not the greatest as you might be the first cut depending on scheduling and who’s staffed. Full time serving reserved for “black aprons” basically lead servers that will always close. Works directly with upper management

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First Watch Response
1y
Thank you for taking the time to leave this feedback! Hearing how much you enjoyed the "You First" culture & had opportunities to grow as a server makes us smile. We appreciate you and your awesome review.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

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First Watch Response
2w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

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First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
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