There isn’t management favorite servers own location - Server First Watch Employee Review

1.0
Jul 13, 2025
Recommend
CEO approval
Business Outlook

Pros

No pros after working for this Dania pointe location and moving to NC brier creek location as a new server and new to the industry I realized the huge difference between good management and really bad management Dania pointe is managed by a few favorite servers managers treat servers with disrespect and the favorite servers do as they please the place should be shut down and rehire all new staffing there is a huge problem in this location I am working at NC visited many other locations and my current manager is fair and professional

Cons

Dania pointe needs to be investigated mistreating employees yelling and making them cry, favoritism is a huge thing here servers draw the floor plan they get away with everything and the new ones get bullied threaten and I do believe they get taken advantage of and overworked

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First Watch Response
1y
We really appreciate your feedback here. We are disappointed to hear that your experience with management wasn't a positive one. We work hard to be “You First” in all we do. We’d love for you to call our anonymous employee hotline at 844-484-8963 and share your story so we can better understand your concerns and properly address them. Thanks again for the feedback and we hope to hear from you soon.

Explore other reviews about First Watch

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Place with Great People

Cons

None really. Everyone was nice to work with and respectable

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First Watch Response
2w
Thanks for your 5-Star review. We’re so happy you chose First Watch as your employer and enjoy the environment and people you work with! Thanks again for the review – we appreciate you.
3.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

The store is only open until 2:30 so you’re guaranteed your nights off. The menu is fairly easy to learn and the seasonal menu doesn’t change that often.

Cons

Could be my stores location, but we are constantly fighting for hours and tables. There’s not enough income for all here. And when it’s brought up to management they say it’s our “slow season” but turn around and hired three more servers. Also the meanest clientele that I have ever worked with. Very demanding with little patience, and either bad tips ($2-$4) or no tips at all. Especially on large parties. I have spoke to many employees who have worked 3+ years for the company and many of them want to leave. Too often those that don’t do their work are rewarded and it’s put on the shoulders of those that do.

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First Watch Response
1mo
We appreciate your feedback here. While we're glad you enjoy the daytime-only hours, it's helpful to understand your concerns too. If you wouldn't mind calling our anonymous employee hotline at 844-484-8963, we'd love to follow up and better understand and address your concerns where possible. Any feedback helps us, and we're grateful for yours.
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