Worst company - I Was A Customer Service Executive FirstCry com Employee Review

Good opportunity, learning, good to explore business

Work culture & extra activities needed

Salary gets credited on time.

Salary hikes are quite low, and the organizational hierarchy is very rigid, making direct communication with senior leadership difficult. Support from management is inconsistent, as some managers do not actively guide or support their teams. The work pressure is extremely high, which often results in many new joiners leaving within a few months to a year. Employee retention appears to be a challenge, with most long-term employees being part of higher management. Despite employees putting in their best efforts, the pressure to constantly deliver remains intense, with very little appreciation or recognition for hard work. Promotions also seem to be influenced more by favoritism than merit, which negatively impacts employee morale. Overall, the company culture lacks transparency, strong ethical values, and a healthy work environment.