Is FirstLight Home Care a good company to work for?

FirstLight Home Care has an overall rating of 3.7 out of 5, based on over 440 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 66% of employees would recommend working at FirstLight Home Care to a friend and 57% have a positive outlook for the business. The best reviews about FirstLight Home Care have been left by employees working as In Home Caregiver , Certified Nursing Assistant CNA and Home Health Aide .

Does FirstLight Home Care pay their employees well?

According to anonymously submitted Glassdoor reviews, FirstLight Home Care employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at FirstLight Home Care. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at FirstLight Home Care?

66% of FirstLight Home Care employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FirstLight Home Care 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at FirstLight Home Care?

In Home Caregiver (36) , Home Health Aide (24) , Certified Nursing Assistant CNA (19) , Home Health Caregiver (14) , CNA (13) , Caregiver, CNA (13) , Care Coordinator (9) , Caregiver/Companion (6) , Client Care Coordinator (5) , Patient Care Assistant (PCA) (5) , Scheduling Coordinator (5) , Administrator (4) , Franchise Owner (4) , Hha/Caregiver (4) , Office Manager (4)

What are the pros of working at FirstLight Home Care according to real employee reviews?

"flexible scheduling and rewarding one" ((in 19 reviews)); "Good people to work for." ((in 18 reviews)); "Great staff and very flexible" ((in 16 reviews)); "Flexible hours and always have work." ((in 16 reviews)); "Management is great and professional.’" ((in 13 reviews))

What are the cons of working at FirstLight Home Care according to real employee reviews?

"The pay is low and can get overloaded with hours" ((in 30 reviews)); "No benefits and they want you to take the clients paperwork to them while you are off the clock without pay." ((in 10 reviews)); "3. Poor communication" ((in 6 reviews)); "no health insurance no dental insurance and no vision insurance and no health savings account either." ((in 5 reviews)); "Low pay rate and unorganized." ((in 4 reviews))

What are the top reviewed FirstLight Home Care locations?

Clearwater , Cincinnati , Oviedo , Denver , Orlando , Grayson , Charlotte , Petal , Colorado Springs , Southbury , Fort Myers , Columbia , Murrells Inlet , Lakewood , Grand Junction , Dothan , Warrenton , Brookfield , Grand Rapids , Omaha , Akron , Chardon , Tampa , Charleston , Mount Pleasant , Atlanta , North Brunswick , Huntsville , Mount Kisco , Asheville

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FirstLight Home Care reviews

Terrible! - Anonymous employee FirstLight Home Care Employee Review

1.0

Jan 26, 2016

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helping people in need. Possibly get a lot of hours if you want them.

Cons

Did not have many regular hours. Management is constantly calling during your off hours because of call offs or no shows I guess. They will even get you to try to work 40 hours straight without sleep. For example ,three clients 12 hour shifts back to back. Can't possibly be a good employee under those circumstances and it is illegal. They don't seem to care . They just want bodies and make you feel like that's all that you are is a body. You can say no but a good employer wouldn't have even asked.Management does not acknowledge their employees . You will never see them which is kind of nice but they should have company parties to show appreciation especially with the low pay. Terrible pay for such an important job. Those poor people are getting the bottom of the line coming in their homes. I can say though that most of these home health companies are the same. I'm not sure about the working people 40 hours + straight through. No benefits and they want you to take the clients paperwork to them while you are off the clock without pay. Terrible. Don't even consider that a legit job.

FirstLight Home Care Response

They "Did not have many regular hours" but we "tried to work them 40 hours straight without sleep". I'm not sure which it is, if we were asking a caregiver to work 40 hours straight I would think we had plenty of regular hours? It's obvious this person did not like working for us and I'm sorry that we both made a bad decision. At FirstLight Home Care, our extraordinary caregivers are the most significant members of our team. By embracing each day with values of trust, honesty, respect, integrity and dedication, we cultivate our relationships to the benefit of each caregiver and the entire organization as a whole. We are very proud of the incentive programs we offer our employees; paid vacation, paid overtime, weekly bonus pay, referral bonuses, Christmas bonus and quarterly performance awards. We have also done Christmas lunches, bowling events and paid quarterly training. So I'm not sure who this caregiver is, but I hope they find a company they are happy with since they believe "most home health care companies are the same". Have a blessed day. Wayne Arrington President FirstLight Home Care Tomball / The Woodlands

Explore other reviews about FirstLight Home Care

5.0

May 6, 2026

In home caregiver

Recommend

CEO approval

Business Outlook

Pros

Great family culture to be in.

Cons

Locations we may have to commute to

3.0

May 3, 2026

Caregiver/companion

Recommend

CEO approval

Business Outlook

Pros

Flexible and they do raffles

Cons

Over hiring leads to just left over shifts

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Jobs at FirstLight Home Care

Human Resources Generalist

Scheduler / Staffing Coordinator

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Terrible! - Anonymous employee FirstLight Home Care Employee Review

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