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FirstService Residential

Engaged Employer

Reconsider applying - Community Association Manager FirstService Residential Employee Review

1.0
Sep 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Free lunch from Vendors during lunch and learn.

Cons

Extended hours are between 50 and 60 hours a week. Very high turnover for CAMs Work Life balance is non existent, you will be told to, "come in on Saturday to complete work." Unprofessional comments in front of clients about the previous Community Association Manager during Board meetings. Inheriting accounts that are in complete shambles with many items incomplete, not organized, and multiple software platforms that were hobbled together at the last minute. Examples, work orders, violations, invoices not being loaded causing HOA clubhouse utilities to be disconnected. Plan on chronic stress, lack of trust, and manipulation by certain Regional Mangers to protect their own incompetence. Extremely toxic work enviornment.

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FirstService Residential Response
9mo
We regret that you had a negative employment experience and will use this feedback to identify areas in which we can improve. - Emily, Global Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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