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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      Sr Customer Care Specialist - Senior Customer Care Specialist FirstService Residential Employee Review

      1.0
      Aug 5, 2017
      Senior customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exposure To Diversified And Complex Situations Which Enhanced Employee/Customer Relationship Skills

      Cons

      Employee Recognition and Promotion Stagnant. Opportunities for Advancement Within Department Extremely Limited

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      5.0
      May 15, 2026
      Maintenance supervisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Professionalism, Ethics Hight quality And quick Response.

      Cons

      Longer Response times, Availability of specialized service, By appointment Only.

      2.0
      Jun 26, 2026
      Irrigation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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