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FirstService Residential

Engaged Employer

Leadership Should be Replaced with Dictatorship - Strata Manager FirstService Residential Employee Review

1.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Convienent office location for staff who use transit. Flexible work from home enviroment comes in handy because fo the extra large workload placed on employees.

Cons

In my opinion company President Scott Douglas has no leadership ability only a Dictatorship regime, too busty making himself look good while always cutting employees and resources to improve the bottom line. Cnstant revolving door of upper management roles, once it was determined they could not work with Scott they were terminated, many good people let go for no reason other than unable to work with Scott and do his bidding.

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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