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FirstService Residential

Engaged Employer

Power Is Stuck at the Top - Revolving Door - Payroll Analyst FirstService Residential Employee Review

2.0
Aug 24, 2018
Recommend
CEO approval
Business Outlook

Pros

- Young atmosphere if you’re in the NYC office, semi-decent happy hours - Fun culture, two annual parties - Decent way to get into the NYC property management industry - Technology isn’t bad - HR does the best they can to keep people happy (with limited resources for the most part)

Cons

- Pay. Raises are once a year at annual review and will yield a MAX of 2-3%. There have been years with no increases. If by some miracle you manage to get an off-cycle raise, expect a 3-5 month wait. (One poor girl waited 6 before she finally left.) It has to be signed off on by a handful of extremely busy higher-ups that will drag their feet on the matter until they tear the carpet. - No bonuses for non-property management personnel. - Benefits are sub-par. They like to say that they match 6% on a 401(k). They do not. They match 4% on your first 6% (a max of 2.4%). - Turnover is horrendous. Payroll team has ONE person on it that’s been there longer than a year. (For reference, it’s a team of 7 including the Manager.) - Bought the Financial Management team a lunch of pizza and wings in an indirect and pathetic attempt to address wild turnover. Pay a bonus. We’ll use that and buy our own pizza and wings.

Explore other reviews about FirstService Residential

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great atmosphere, friendly coworkers. I like working this position, it pays well and the work is reasonable.

Cons

I can not think of any, i’m very optimistic so it is hard for me to find something wrong.

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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