employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

If you want a toxic work place. work at FirstService Residential Austin. - Portfolio Manager FirstService Residential Employee Review

1.0
Jun 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Your coworkers are what make it bearable.

Cons

Upper management doesn’t follow company mission statement or core values they preach.

avatar
FirstService Residential Response
7y
The FirstService Residential culture is that our associates are our greatest asset. One of our core values is to Improve It, we are open-minded, collaborative and are continuously looking for ways to improve. All associates are encouraged to speak with their leaders or our human resources team at any time about concerns or their associate experience. We always appreciate and are open to feedback to ensure our associates, clients, and homeowners have positive experience at FirstService Residential. Thank you.

Explore other reviews about FirstService Residential

5.0
Jul 5, 2026
Recommend
CEO approval
Business Outlook

Pros

At the time, I was working overnight at a condominium, and the quiet environment gave me the opportunity to focus on my schoolwork since there was very little activity throughout the building. The team I worked with was incredible, they made me feel like I was part of a family, which made the job even more enjoyable and rewarding.

Cons

Working the graveyard shift can significantly affect a person's sleep schedule and overall sleep quality.

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

avatar
FirstService Residential Response
4w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
See reviews by: Helpful|Rating|Date|All