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FirstService Residential

Engaged Employer

Structure is out dated - Staff Accountant FirstService Residential Employee Review

2.0
Aug 1, 2019
Recommend
CEO approval
Business Outlook

Pros

-The people you work with are great - It's a good place for a young person to learn but don't stay too long

Cons

-everything else -I was given the run around for months. I was told we would hire more people for our department, that i would get a raise and a promotion. None of it ever happened until I was out the door and we hired a new guy for me to train but even with my added duties my title didn't change and I was not given a raise. - When I received an offer from another job, I gave them the opportunity to match and the discrepancy between my new job and what they offered as a raise was legitimately insulting to all the work I had done for FirstService.

Explore other reviews about FirstService Residential

5.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

strengthen resident care, gives you agility of movement, access to tips

Cons

I do not see any disadvantages to this job.

4.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company culture with strong core values and a collaborative environment. As a remote employee, the flexibility and work-life balance are a huge plus. The IT environment is also very dynamic — there are multiple systems, platforms, and technologies in use, so the work rarely feels repetitive or boring. The company is supportive of employee growth and development, offering training opportunities and access to a large online learning library. Another positive sign is the number of long-term employees; many people have been with the company for 5+ years, which says a lot about overall employee satisfaction and stability.

Cons

The company frequently changes business processes and technologies. While innovation is good, it can sometimes feel like just when you’ve fully mastered a system or workflow, a new tool or process is introduced. Workload can also fluctuate depending on business initiatives and project demands. Because it’s a large organization, there are a lot of layers of leadership — supervisors, managers, directors, VPs, etc. At times, it can be unclear who the correct point of contact or decision-maker is for certain situations.

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FirstService Residential Response
4w
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to scale our processes and procedures ESPECIALLY when it comes to change management. We appreciate hearing about your personal experience with us and hope you continue to share your valuable feedback with our leadership teams! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
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