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FirstService Residential

Engaged Employer

Front Desk - Front Desk Agent FirstService Residential Employee Review

3.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Good job. It's a paycheck, some opportunities but this only happens when a supervisor leaves or retires, great vacation benefits, and PTO. Good health, dental, and vision (plus insurance for other things). (Good Networking opportunities) Meeting good residents who tip, may have opportunities because they own businesses or know people in certain industries and fields, and lastly if you work closely with management you get to learn a lot and get experience if you want your CAM license.

Cons

Higher-ups don't move or give opportunities, Calls to come into work on your days off, very little growth, or higher hourly higher wages after starting. BOARD MEMBERS, BOARD MEMBERS, and BOARD MEMBERS.

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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