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FirstService Residential

Engaged Employer

False Advertisement Sprinkled with Empty Promises - Anonymous employee FirstService Residential Employee Review

2.0
Oct 25, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some pros to working at FirstService Residential is that you can meet a lot of knowledgeable people, learn a lot about the business and overall, just gaining experience about the industry.

Cons

Unfortunately, there have been a lot of empty promises of development plans, pay increases and growth opportunities. Every internal growth opportunity that is presented gets turned down and replaced with an external candidate which is disappointing and discouraging. Pay increases that were promised upon signing the offer letter are often dismissed quickly and not looked into. Baiting those looking for a career to grow in with the empty promise of internal growth is wrong. Preaching about promotions yet not being able to say how many people have been promoted from within your regional office team is embarrassing. Dangling pay increases and bonuses in front of your most dedicated employees just for them to not even receive it after their end of the bargain has been fulfilled is hurtful. Retention in employees is not emphasized in the workplace which leads to low morale and a discouraged team.

Explore other reviews about FirstService Residential

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

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FirstService Residential Response
1w
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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