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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      Regular - Concierge FirstService Residential Employee Review

      2.0
      Mar 1, 2024
      Concierge
      Recommend
      CEO approval
      Business Outlook

      Pros

      Depending on the site you are working as a concierge there might be better perks and the team you are working with.

      Cons

      Low salary, on the graveyard shift, is not allowed to take a break, they did not provide the proper training for the VCC systems. or alarm panel, a very quick tour over the building and that's it.

      avatar
      FirstService Residential Response
      2y
      We appreciate you taking the time to share your feedback. It sounds like there are some areas where we can improve our training and this takeaway is helpful. We'll be sharing this with the team to enable them to focus on this further. Thanks again for the recommendations.

      Explore other reviews about FirstService Residential

      5.0
      Jul 8, 2026
      Senior communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Support. Great management. Lots of vendor perks.

      Cons

      Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

      2.0
      Jun 26, 2026
      Irrigation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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