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FirstService Residential

Engaged Employer

Great company. - Customer Service Representative (CSR) FirstService Residential Employee Review

4.0
Jun 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay, great hours, supportive, a learn and grow environment.

Cons

Not enough training time for new employees to learn their role.

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FirstService Residential Response
2y
Thank you for taking the time to share feedback on your experience with FirstService Residential. We appreciate it and will be sure to share it with the appropriate team members. Wishing you all the best in your future endeavors! -Emily, National Director of Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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