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      FirstService Residential

      Engaged Employer

      FirstService Residential reviews

      Fantastic Place to Grow and Advance - Community Association Manager FirstService Residential Employee Review

      5.0
      Jul 23, 2024
      Community association manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are ample opportunities for growth with FirstService Residential. Career paths are clearly defined. The newly named FirstService Illinois President Brian Butler is steeped in integrity and has an exciting vision for the region that will result in a new way of viewing service to our clients and each other thus creating more success. If you are looking for a rewarding career that allows you to utilize a variety of skills and/or learn new skill sets, I recommend FirstService Residential to jump start a new career or invigorate a stagnant career in property management.

      Cons

      Like all organizations, training and development is ongoing. While this does not apply to all staff, the accounting department in my more than a decade experience lacks accountability and a true connection to the meaning of client services. I have no doubt under the new leadership this will be resolved through training and development that includes holding employees accountable.

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      FirstService Residential Response
      1y
      Thank you for your valuable feedback and sharing your positive experiences with FirstService Residential. We're pleased to hear of your growth and the opportunities you've encountered here. Your remarks about our accounting team are highly appreciated, and we take your candid opinions seriously. Creating a supportive work environment is our priority, and your experiences with effective leadership support our company's values. We look forward to improving our company culture and client services with Brian Butler's leadership. Once again, thank you for your dedication and contributions. – Rachel M. Eibl | Vice President, Human Resources

      Explore other reviews about FirstService Residential

      5.0
      Jul 8, 2026
      Senior communications manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Support. Great management. Lots of vendor perks.

      Cons

      Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

      2.0
      Jun 26, 2026
      Irrigation technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      They take good care of the office people

      Cons

      Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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      FirstService Residential reviewsFirstService Residential Community Association Manager reviewsFirstService Residential review