employer cover photo
employer logo
employer logo

FirstService Residential

Engaged Employer

Not just a team - We are family & it shows - Resident Services Representative FirstService Residential Employee Review

5.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Supportive, approachable, welcoming, friendly, driven, understanding and genuinely care. Many opportunities for growth and career development; fostering a collaborative environment. You can go anywhere, and they will help you get there. Side note: full time employees get two 15-minute breaks instead of the required by law, 10-minute breaks.

Cons

Raises are usually only kept at CPI vs CPI and performance. I think FSR should match 40% of first 10% not 6% for 401k.

avatar
FirstService Residential Response
1y
Thank you for taking the time to write a thoughtful review! As we grow, we are finding new ways to improve our programs like 401k. We'll continue to share suggestions like this with leadership and so appreciate your insight and feedback in this area. Thank you for taking the time! -Kaitlin Buccheri, Communications and Engagement Manager

Explore other reviews about FirstService Residential

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Support. Great management. Lots of vendor perks.

Cons

Very long hours. Must work to learn about all full cycle of audits, landscape, accounting, paving, reserve funding, public speaking, basic law, and keep current with new changes in HOA practices

2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

See reviews by: Helpful|Rating|Date|All