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FirstService Residential

Engaged Employer

FirstService Residential NY - Last Resort Company - Assistant Property Manager (APM) FirstService Residential Employee Review

2.0
Mar 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Nice office, all digital work environment, work from home Fridays.

Cons

-Nepotism hires, hiring managers hiring unqualified friends. -Instances of HR speaking down to lower level employees. -Dismissive upper management. -Incompetent financial and accounting department, little to no financial back office assistance to property managers - BE ADVISED: accounting and financial department are data entry employees and are incapable of doing any work that requires thinking. You will be required to perform ALL financial, accounting, auditing, budgeting work, etc. and you will not be able to speak with anyone in the financial office, per their policy. -Do not expect to receive expected back office support to be a successful property manager with this company. -No assistants to property managers -Constant policy changes to benefit upper management while placing the burden on employees and property managers, while they call it "evolving". -Prejudice upper management and hiring team. -If you are applying for their CSS/RSS job roles, you will be required to close out 6-10 tickets per hour, otherwise you will be written up with performance issues. -This is one of those companies that like to use the "one team" motto to make it feel like a "family".

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FirstService Residential Response
1y
Thank you so much for taking the time to complete a review. We will pass on your feedback to relevant teams, as we're constantly evaluating our efforts and programs here at FirstService Residential. We appreciate your honesty and hope to continue to improve! - Emily, Global Director, Talent Acquisition

Explore other reviews about FirstService Residential

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for.

Cons

Not many , sometimes the issues are not with the company itself but the property

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FirstService Residential Response
1w
We are happy to see that you are enjoying your experience with FirstService Residential. Thank you for your hard work and dedication! - Kaitlin Buccheri, Sr. Communications and Engagement Manager
2.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

They take good care of the office people

Cons

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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