employer cover photo
employer logo
employer logo

Firstmark Credit Union

Engaged Employer

Dissatisfied - Anonymous employee Firstmark Credit Union Employee Review

2.0
Mar 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, decent working hours, benefits are pretty good, you can become knowledgable in a lot of different areas of the credit union in a short period of time, good stepping stone to go to greener pastures.

Cons

Where do I begin? The back office almost seems like a different company to work for than the branches. Branches are highly dysfunctional including the management, branch management plays favorites, branch management only is interested in making goals (which are unattainable) and if you fall short, they are quick to blame you personally for it rather than taking ownership, some branch managers are too focused working at other branches then working at their own, the system is outdated, very old school processes like sending documents from one department/branch to another, branch managers who have been with the company for a long time do not keep up with the ever-changing policies and you spend half the time explaining why the policy changed, the wrong people are promoted and make it miserable for those with experience and an education to go anywhere with the company

Explore other reviews about Firstmark Credit Union

5.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

⭐️⭐️⭐️⭐️⭐️ Working at Firstmark Credit Union as a Branch Manager was an unforgettable chapter of my career. From the very beginning, I felt like I was growing up in a place that truly nurtured my development. The leadership at Firstmark is mature, supportive, and genuinely invested in both personal and professional growth. The culture here is something truly special—built on collaboration, respect, and a shared purpose that makes every day meaningful. When I look back on my time at Firstmark, it’s filled with nothing but great memories of teamwork, community impact, and a sense of belonging that is rare to find in any organization. For anyone who has the chance to work here, you’re stepping into something extraordinary. It’s not just a job—it’s a place where careers and connections flourish. I’m forever grateful for my experience at Firstmark Credit Union.

Cons

I have no cons at this time.

1.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Medical Plan is pretty decent for been such a small company.

Cons

Culture, Toxic leaders, Leaders do not address potential issues and favor the Woke culture because they are afraid of being reported. This credit union work environment is toxic and even that they say they are "chill" or best place to work at, it's all a lie. They are very passive agressive and will retaliate on you if you resign.

See reviews by: Helpful|Rating|Date|All