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Firstsource Solutions

Engaged Employer

Not impressed - Claims Examiner Firstsource Solutions Employee Review

2.0
Mar 30, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay (if there is work available to do). Flexible schedule, to clock in when you want during a certain time frame.

Cons

Inadequate training. Supreme lack of knowledge of work processes by management. No coherence within teams. Examiners are constantly under unnecessary strain because management refuses to ask clients what is needed for exact workflows. Terrible communication of workflow in order to service clients. No proper maintenance to facility me to keep work environment clean.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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